Testimonials

Mrs Bassett, Woking. GU21

Great service. Very polite. Will use again.

Mrs Bassett, Woking. GU21

Miss Davies, Woking. GU21

Colin has cleaned my oven beautifully for the last 3 years. I am extremely satisfied with his work. He is always punctual, polite and helpful. I hope he is able to clean my oven for many years to come.

Miss Davies, Woking. GU21

Miss Davis, Woking. GU21

A very professional service. My oven is sparkly and clean., just like new!

Miss Davis, Woking. GU21

Mrs Farquar, Guildford. GU1

Everything is sparkly and new. Very friendly and efficient. Thank you.

Mrs Farquar, Guildford. GU1

Mr Kerney, Chobham. GU24

Thank you for your repeated excellent service.

Mr Kerney, Chobham. GU24

Mrs Beddows, New Haw. KT15

Colin Ward has been cleaning my oven for 7 years. He’s friendly, charming and extremely helpful – nothing is too much trouble for him. He does a wonderful job.

Mrs Beddows, New Haw. KT15

Mrs Randall, Woking. GU22

Another great experience from our local representative, sparkling clean cooker, looks like new again! Many thanks again.

Mrs Randall, Woking. GU22

Mrs Phillpot, Mayford. GU22

Excellent service. Very pleased.

Mrs Phillpot, Mayford. GU22

Mrs Penrose, Esher. KT10

Colin has done a wonderful job on my oven, microwave and top oven. Lovely chap.

Mrs Penrose, Esher. KT10

Miss Helen Fowler, Woking. GU22

Colin arrived promptly. Very efficient clean service – absolutely no mess at all. Sparkling end result. Pleasant, cheerful and friendly service.

Miss Helen Fowler, Woking. GU22

Mr Shaklady, Addlestone. KT15

Colin delivered a great service as ever. Very tidy and friendly. Would definitely recommend to family and friends. Great service!

Mr Shaklady, Addlestone. KT15

Mrs Harmes, Send. GU23

Colin has been cleaning for me for 6 or 7 years. He is always cheerful and polite. Colin is always thorough and works cleanly, never leaving any mess afterwards. He will clean my hob too, and the microwave, replace lamps and door seals when needed. I am very happy to recommend OVENU generally and Colin in particular.

Mrs Harmes, Send. GU23

Mrs Whitbread, Woking. GU21

Thank you Colin for doing such a wonderful job on my oven, hob and fridge – the kitchen looks like new.

Mrs Whitbread, Woking. GU21

Mrs Langley, Guildford. GU1

I can’t tell you how impressed I was with the service provided and the friendliness and cheery disposition that Colin displays. Recommended whole – heartily to friends. Will definitely use again.

Mrs Langley, Guildford. GU1

Mrs Leigh, Shalford. GU4

Came again. As good as usual. Much appreciated.

Mrs Leigh, Shalford. GU4

Mrs Wade, Guildford. GU4

As always excellent service. Oven looks like new. Will use again.

Mrs Wade, Guildford. GU4

Mr Clarke, Woking. GU22

Great service as always. Oven looks like new.

Mr Clarke, Woking. GU22

Mrs Daws, Woking. GU222

Very satisfactory, will use again. Thank you.

Mrs Daws, Woking. GU222

Miss Ahu, Godalming. GU8

Colin has cleaned my oven and it was like magic. He was very good and efficient. I will definitely recommend to everyone and use them in the future. Thank you.

Miss Ahu, Godalming. GU8

Mrs Sullivan, Woking. GU21

Oven cleaned to perfection. Area/floor kept protected and clean. Friendly and polite service. Would definitely use again.

Mrs Sullivan, Woking. GU21

Miss Unsworth, Send. GU23

Colin did a fantastic job on my oven. Very polite and efficient.

Miss Unsworth, Send. GU23

Mrs Reynell, Woking. GU22

Thank you for lovely, thorough and friendly service! This was even more appreciated as Colin had donated this clean to our school Christmas Fayre! I was the lucky winner…. Thank you again – I will certainly be calling Colin back.

Mrs Reynell, Woking. GU22

Miss Lee, Surrey Heath Council. GU16

Thank you for your consistently fantastic and reliable service. Whenever we need you, you are always able to deliver and do a great job. We would happily recommend you to everyone as real value for money. Thanks.

Miss Lee, Surrey Heath Council. GU16

Mrs Scannella, Woking. GU21

Great service, very reliable, very friendly, but most of all my ovens are always left sparkling clean. Very, very happy!

Mrs Scannella, Woking. GU21

Mrs Penman, East Horsley. KT24

We are delighted with our lovely clean oven. Colin is great came at very short notice so we had a very shiny oven for Christmas.

Mrs Penman, East Horsley. KT24

Mrs White, Guildford. GU2

I am very pleased with the work Colin has done on my oven! I will certainly be in contact again when I need it to be cleaned in the future. Thank you Colin for a job well done.

Mrs White, Guildford. GU2

Mrs Rushmere, Guildford. GU2

Colin came at short notice and did an amazing job. Our oven looks like new. Very friendly and worked round our movers and our baby with no fuss! Amazing!

Mrs Rushmere, Guildford. GU2

Mrs Clarke, Woodham. KT15

Very happy with the service – my oven looks brand new! Would definitely recommend OVENU and Colin. Thank you.

Mrs Clarke, Woodham. KT15

Mrs Fulcher, Effingham. KT24

Excellent service.

Mrs Fulcher, Effingham. KT24

Mrs Walton, Woking. GU21

Very nice and clean. Good professional service, thank you.

Mrs Walton, Woking. GU21

Mrs West, Woking. GU23

I have used Colin for several years – his work is brilliant. My oven always looks good. He’s polite, amiable and a very clean worker.

Mrs West, Woking. GU23

Mrs Partington. KT15

Colin has cleaned my oven for the last 3 years and as ever has done a wonderful job! He is always prompt, efficient and wonderfully friendly! His service is fantastic and I will be booking again for next year. Thanks Colin for a great job.

Mrs Partington. KT15

Mrs Penman, East Horsley. KT24.

I would like to say we are absolutely delighted with the service we receive from Colin – it makes cooking a pleasure!! Colin is always punctual – clean and professional.

Mrs Penman, East Horsley. KT24.

Mrs Charley, New Haw. KT15

Excellent service. Thank you very much.

Mrs Charley, New Haw. KT15

Mrs Taylor, Knaphill. GU21

Thank you so much! As always an excellent service from Colin and always a brilliant clean on my oven. Always recommend Colin to my friends as he’s polite and presentable too!!

Mrs Taylor, Knaphill. GU21

Mrs Wheatley, Chertsey. KT16

Looks like a brand new oven. Thank you.

Mrs Wheatley, Chertsey. KT16

Mrs Toms, Woking. GU22

Colin is my Christmas present to myself – a nice clean oven not to use at Christmas. A great service an excellent clean job.

Mrs Toms, Woking. GU22

Mrs Stennett, Byfleet. KT14

Ovens are sparkling now thanks to Colin Ward. Lovely guy – recommended everyone to have their ovens cleaned by him.

Mrs Stennett, Byfleet. KT14

Mrs Gates, Woking. GU21

Very pleased with overall service. Will certainly use again.

Mrs Gates, Woking. GU21

Mrs Knight, Byfleet. KT14

Turned up on time. Oven looks like new! Very good service.

Mrs Knight, Byfleet. KT14

Miss Cardy, Godalming. GU8

An excellent job, but what was even better was a lovely friendly service. Wouldn’t hesitate to use again. Thank you.

Miss Cardy, Godalming. GU8

Mrs Bell, Ripley. GU23

Beautifully cleaned oven – looks new. I would recommend OVENU.

Mrs Bell, Ripley. GU23

Mr Weatherall, Woodham. KT15

Great cleaning job – oven looks very good – I will certainly have my oven cleaned again next year.

Mr Weatherall, Woodham. KT15

Mrs Murray, Woking. GU22

Colin does a great job and is very easy to have around!

Mrs Murray, Woking. GU22

Mr Butcher, Effingham. KT24

Called at short notice for an oven clean, Colin could accommodate and did a great job. Many thanks.

Mr Butcher, Effingham. KT24

Mrs Benfold, Woking. GU21

Very good. Amazing how he managed to make our oven look brand new in a couple of hours. Always friendly and easy to leave in the house while I have chores to do. Will make sure I use again.

Mrs Benfold, Woking. GU21

Mrs Simmons, Knaphill. GU21

Absolutely fantastic result. Now don’t want to use it, it’s too perfect. Would highly recommend.

Mrs Simmons, Knaphill. GU21

Mrs Roberts, Cranleigh. GU6

I am a delighted client. This is the most excellent and efficient service with a delightful agent.

Mrs Roberts, Cranleigh. GU6

Mrs Hill, Woking. GU22

Second visit from Colin. As pleased as I was the first time. My oven looks new again. Thank you Colin.

Mrs Hill, Woking. GU22

Mrs Palmer, Addlestone. KT15

Can’t believe it! Thought my oven was beyond cleaning but now looks brand new. Job very well done!! Thanks.

Mrs Palmer, Addlestone. KT15

Lisa Aubry, Woking. GU21

I left for work this morning and came home to find some one had replaced our oven with a new one! Brilliant job, thanks Colin.

Lisa Aubry, Woking. GU21

Mrs Truscott, Byfleet. KT14

Service was efficient, polite and the oven was left sparkling. Would definitely recommend this guy.

Mrs Truscott, Byfleet. KT14

Mrs Steven, Woking. GU21

Colin is very pleasant and hard working, he enjoys a good chat and a cup of tea while he works. Sorry, he didn’t get any breakfast this year!

Mrs Steven, Woking. GU21

Carol Heatley, Walton. KT12

Excellent – all good – nothing bad! Thank you.

Carol Heatley, Walton. KT12

Mr Kelson, Pirbright. GU24

Colin has been cleaning our oven for three years, his service is second to none. If you are looking for this service I would strongly recommend him.

Mr Kelson, Pirbright. GU24

Mrs Scholey, Woking. GU21

Thank you! I was able to get an appointment when I wanted and my oven looks as good as new!

Mrs Scholey, Woking. GU21

Mrs Gancz, Weybridge. KT13

Thank you very much for a super clean and bringing back my oven to life. It’s shining and gleaming and ready for use. Dear Colin please come back soon!

Mrs Gancz, Weybridge. KT13

Miss Couzens, Woking. GU22

Excellent standard of work – ovens look like new. Very tidy!

Miss Couzens, Woking. GU22

Mrs Watts, Woking. GU21

Fantastic, efficient service – would thoroughly recommend Colin – great job! Thanks! Great job for second year, will use again next year. Thanks.

Mrs Watts, Woking. GU21

Mrs Gibbs, Milford. GU8

Fantastic service, oven looks new. Will use again and recommend to friends.

Mrs Gibbs, Milford. GU8

Mrs Anderson, Woking. GU24

Colin did a fantastic job and my oven is now as good as new. Thanks OVENU! Will definitely use you again.

Mrs Anderson, Woking. GU24

Mrs Oliver, Woking. GU22

Colin has done a fantastic job on my oven. I am so pleased. Thank you so much. Thoroughly recommended.

Mrs Oliver, Woking. GU22

Mrs Saunders, Chobham. GU24

Fantastic as always, happy chaps!

Mrs Saunders, Chobham. GU24

Rev Robinson, Bisley. GU24

Excellent service. Oven as good as new when new!

Rev Robinson, Bisley. GU24

Mrs Gillam, Chobham. GU24

Thank you for the prompt and brilliant job done. Would definitely recommend. My oven is like new!

Mrs Gillam, Chobham. GU24

Mrs Richardson, Pyrford. GU22

Colin has been cleaning my oven regularly for 5 years and always leaves it looking like new. Fantastic value for money.

Mrs Richardson, Pyrford. GU22

Miss O’Sullivan, Guildford. GU4

Colin came and cleaned my very dirty oven today, he was amazing. Very friendly, helpful and done a fantastic job. 2 and a half hours of very hard work in hot weather and still pleased me. Thank you very much. My oven looks great.

Miss O’Sullivan, Guildford. GU4

Ms Armstrong, Woking. GU24

Fantastic service! Colin was just wonderful – and now I have a new oven (well that’s what it looks like!) Thank you OVENU.

Ms Armstrong, Woking. GU24

Mrs Boyton, Guildford. GU2

Amazed, had oven cleaned many times before, but this time it looks brand new. Thanks so much.

Mrs Boyton, Guildford. GU2

Matt Lambert, Godalming. GU8

Great service. Excellent clean and tidy service. Very clean. Very good.

Matt Lambert, Godalming. GU8

Ms Amanda Hensby, West Byfleet. KT14

Colin did another fab job on my oven. He’s very friendly and reliable and worth every pound! Thanks again!

Ms Amanda Hensby, West Byfleet. KT14

Ms Jones, Addlestone. KT15

Lovely man and I have a gleaming oven. Brilliant – thank you Colin!!

Ms Jones, Addlestone. KT15

Mrs Witham, Knaphill. GU21

Just had my oven cleaned and it looks brand new. I will certainly use you again. Colin & Vicky were very efficient and pleasant. I will certainly recommend you to my friends.

Mrs Witham, Knaphill. GU21

Mrs Cope, Byfleet. KT14

Thank you so much for a job really well done again!! Very professional and good conversation thrown in!

Mrs Cope, Byfleet. KT14

Mr Worsford, Woking. GU21

I am very happy with the professionalism and friendly service. Colin is an asset to the company. My oven now looks brand new! Thank you.

Mr Worsford, Woking. GU21

Mrs Robinson, Woking. GU22

Thank you for your superb service and efficiency. My oven looks like new again and Colin an absolute pleasure to deal with.

Mrs Robinson, Woking. GU22

Mrs Razey, Woking. GU22

As always an excellent job – quick, friendly and great price. SUPERB, very happy customer!!

Mrs Razey, Woking. GU22

Mrs Downing, Guildford. GU1

Thank you so much for cleaning the oven to look as good as new. Excellent friendly service. Highly recommend this service.

Mrs Downing, Guildford. GU1

Mrs Jenkinson, Woking. GU22

Colin. Great job. I could never have achieved this myself! Worth every penny. Will definitely recommend you. With thanks.

Mrs Jenkinson, Woking. GU22

Mrs Morris, Woking. GU21

I used OVENU for the first time today. I am very impressed with the service and have already booked for six months time!

Mrs Morris, Woking. GU21

Mrs Walgrove, Woking. GU21

I had an excellent experience today. Colin cleaned my oven, which was in a very poor state, back to showroom standard. I am delighted with the service I received and I will look forward to using Colin again.

Mrs Walgrove, Woking. GU21

Mr Allison, Woking. GU22

Very pleased. Exceptionally sparkling clean!

Mr Allison, Woking. GU22

Mrs Wood, Weybridge. KT13

Fantastic service. Very friendly and gave great advice. I would recommend Colin to anyone. See you again soon.

Mrs Wood, Weybridge. KT13

Mr Munro, Guildford. GU1

Colin has been working on our flats and houses for the last 5 years. He has cleaned 25 of our ovens. All have been done to a very high standard.

Mr Munro, Guildford. GU1

Mrs Knowlson, Byfleet. KT15

Very pleased with excellent service. Oven is sparkling clean! Will use again and recommend OVENU to family and friends.

Mrs Knowlson, Byfleet. KT15

Mrs Hotson, Send. GU23

Colin has been coming to us for 7 years and is now like one of the family. He does a wonderful job – the oven looks brand new when he’s finished. A friendly man. A hard worker. A pleasure for us when he calls.

Mrs Hotson, Send. GU23

Mr & Mrs Field, Woking. GU21

Thank you so much for cleaning both our ovens. Never thought we would ever see them so clean again. Amazing job. Well done. See you in 6 months time. Thanks.

Mr & Mrs Field, Woking. GU21

Mrs Fisher, Chertsey. KT16

Very professional clean. Would recommend highly.

Mrs Fisher, Chertsey. KT16

Mrs Thomas, Woking. GU24

As always a great service with a smile! All the appliances we have cleaned over the years have been spotless. Thank you!

Mrs Thomas, Woking. GU24

Mrs Draper, Guildford. GU1

Amazing service! Thank you Colin the oven looks as good as new. Very efficient and friendly service – will definitely recommend you! Best wishes.

Mrs Draper, Guildford. GU1

Mrs Bond, West Byfleet. KT14

As usual a fantastic result which makes my oven look brand new! Colin is professional, friendly and very efficient!

Mrs Bond, West Byfleet. KT14

Mrs Huntly-Peck, Woking. GU22

What a fabulous job! Looks like a new oven and I will definitely have Colin back again.

Mrs Huntly-Peck, Woking. GU22

Mr Hewitt, Weybridge. KT13

Thanks again for a superb job done. This is the second time I have used your services and it has again exceeded my expectations. I will be recommending you to friends.

Mr Hewitt, Weybridge. KT13

Mrs Hobbs, Shere. GU5

Oven looks fantastic, just like new, clean as a whistle. Thank you.

Mrs Hobbs, Shere. GU5

Mrs Hopper, Woking. GU21

Colin has been doing my oven for about 5 years. He always does a wonderful job and I thoroughly recommend him.

Mrs Hopper, Woking. GU21

Mrs Mead, Guildford. GU1

Great job, so clean. The oven looks fab. Thank you.

Mrs Mead, Guildford. GU1

Mrs Davis, Brookwood. GU24

Colin was fantastic! Beautifully clean oven that looks like new.

Mrs Davis, Brookwood. GU24

Barbara Ferguson, Woking. GU22

Great service and great company. Thank you Colin.

Barbara Ferguson, Woking. GU22

Ms Matthews, Woking. GU21

Arrived on time. Friendly, excellent job. Would recommend.

Ms Matthews, Woking. GU21

Mrs Wickman, Woking. GU22

Was even better than I expected.

Mrs Wickman, Woking. GU22

Mrs Whiteley, Bisley. GU24

Thank you so much. My poor cooker was smoking and so dirty. It looks brand new now. Fantastic service. Will be booking next year. Thanks again.

Mrs Whiteley, Bisley. GU24

Mrs Crook, Woking. GU23

Colin has been coming to me for five years. My oven always looks like  new.

Mrs Crook, Woking. GU23

Adam Mayhead, (Green Clean), Guildford. GU3

I have been using Colin for a couple of years now. He has been great. I wouldn’t use anyone else to do our clients ovens.

Adam Mayhead, (Green Clean), Guildford. GU3

Mrs Everett, Bisley. GU24

Very happy with OVENU. Colin was very polite and professional. Sparkling result. Very happy to use again and recommend.

Mrs Everett, Bisley. GU24

Mrs Skinner, New Haw. KT15

This is our fourth time of using OVENU. Excellent service, highly recommended.

Mrs Skinner, New Haw. KT15

Mrs Gunner, St John’s. GU21

Thank you so much for my NEW OVEN!!! What a transformation! Please come back! Amazing customer care! Amazing service! Amazing results! Will tell my friends!

Mrs Gunner, St John’s. GU21

Mrs Green, Bisley. GU24

The 2 ovens look brand new – Fantastic.

Mrs Green, Bisley. GU24

Ms Cridland, Chobham. GU24

Colin has been doing my oven for many years and always does an amazing job. He is very helpful and friendly and I would never hesitate to recommend him to anyone.

Ms Cridland, Chobham. GU24

Mrs. C. Robinson, Bisley. GU24

Super, fantastic job.

Mrs. C. Robinson, Bisley. GU24

Miss Connell, Ottershaw. KT16

Thank you so much for your hard work. You have done a fantastic job – my cooker looks brand new. I will be passing your name onto family and friends. Thanks again.

Miss Connell, Ottershaw. KT16

Mrs Ryder, West Byfleet. KT15

Super – many thanks. Arrived on time. Cleaned within allocated time, no mess – really pleased. Recommended by friends and happy to recommend to others.

Mrs Ryder, West Byfleet. KT15

Ms Stewart, Byfleet. KT15

Very pleased! Will recommend!

Ms Stewart, Byfleet. KT15

Mrs Venmore, Woking. GU21

Fantastic service. My oven looks brand new. I’ll definitely use again. Thanks Colin!

Mrs Venmore, Woking. GU21

Mrs Ryan, Woking. GU24

Once again you’ve made my oven look wonderful after neglect over 6 months. I will continue to make an appointment every 6 months. Thank you again.

Mrs Ryan, Woking. GU24

Mrs Fontane-Hill, Woking. GU21

I am very happy with the service I received from OVENU, in particular your representative (Colin). Friendly, punctual and efficient. I would be more than happy to recommend OVENU to friends.

Mrs Fontane-Hill, Woking. GU21

Karina Juneja, Woodham. KT15

Very, very happy!!

Karina Juneja, Woodham. KT15

Mr Alison, Woking. GU22

Absolutely top bloke. Need more like him in the world. Ace work.

Mr Alison, Woking. GU22

Mrs Allen, Bramley. GU5

Thank you for the brilliant job on our oven – it looks like new! We are really pleased and will be definitely getting it done more often. Many thanks.

Mrs Allen, Bramley. GU5

Mrs Madakbas, Weybridge. KT13

Colin has been fantastic. Very punctual and a nice chap. My oven looks like new after he has cleaned it.

Mrs Madakbas, Weybridge. KT13

Ms O’Farrell-Smart, Woking. GU21

As always the service provided is fantastic, with quality work which is both friendly and professional.

Ms O’Farrell-Smart, Woking. GU21

Mrs Warburton, Walton-on-Thames. KT12

Colin did a fantastic job. He was very professional, on time and prompt. I will certainly call him again.

Mrs Warburton, Walton-on-Thames. KT12

Mrs Mitchell, Woking. GU22

Excellent service. Leaves our oven sparkling clean. Always cheerful.

Mrs Mitchell, Woking. GU22

Mrs Walker, Woking.GU21

Excellent service. Pleasant and efficient.

Mrs Walker, Woking.GU21

Mrs Glick, Weybridge. KT13

Colin’s results are miraculous!  My oven looks new and I had been thinking of replacing it before he cleaned it so well. The microwave has also been done brilliantly. It is a pleasure to see him as he is efficient, tidy and cheery!

Mrs Glick, Weybridge. KT13

Mrs Fry, Guildford. GU4

I was extremely impressed with the wonderful job that Colin did on my oven. It now looks as good as new. I will certainly use Colin again.

Mrs Fry, Guildford. GU4

Mrs Attrill, Pirbright. GU24

Another outstanding service from Colin. He never fails to impress, punctuality, attention to detail and excellent customer service. See you in a few months. Thank you.

Mrs Attrill, Pirbright. GU24

Mrs Winsor, Farnham. GU35

Colin was a charming and very reliable person and the end clean was amazing! Thanks once again for great service.

Mrs Winsor, Farnham. GU35

Mrs Carpenter, Knaphill. GU21

I am very impressed with your service and the cleaning of our two ovens which was excellent. I would recommend them.

Mrs Carpenter, Knaphill. GU21

Mrs Spicer, Grayswood. GU27

Smashing job. Friendly, polite and never tutted once! Oven looks fabulous and everything left tidy and clean.

Mrs Spicer, Grayswood. GU27

Mrs Stretton, Woking. GU22

Fabulous as ever! See you again next year!

Mrs Stretton, Woking. GU22

Mrs McGowan, Send. GU23

I wouldn’t hesitate to recommend to my friends and it’s lovely to see Colin once a year.

Mrs McGowan, Send. GU23

Mrs Laura Gunner, Woking. GU21

Thank you so much for doing a job I couldn’t do, without making a huge mess. I am so pleased as it like having a brand  new oven. Will definitely recommend.

Mrs Laura Gunner, Woking. GU21

Mrs Stocks, Godalming. GU8

Another fantastic job. Colin leaves you with an ‘as new’ oven and gives a great service.

Mrs Stocks, Godalming. GU8

Mr Tyler, Knaphill. GU21

Excellent job on a an impossibly grubby oven!

Mr Tyler, Knaphill. GU21

Mrs Hotson, Send. GU23

Have been using Colin for some time now-always provides excellent service and always cheerful. If only we could have him every month!

Mrs Hotson, Send. GU23

Mrs Proctor, Kingston-Upon-Thames. KT2

Colin Ward first class as always and a pleasure to have annually into our home.

Mrs Proctor, Kingston-Upon-Thames. KT2

Mrs Bond, West Byfleet. KT14

Yet again I am thrilled with the results! Great service-Colin is professional and has become a regular fixture on my calender twice a year!

Mrs Bond, West Byfleet. KT14

Mrs Moulder, Woking. GU21

Amazing job! Didn’t know my oven could also act as a mirror!

Mrs Moulder, Woking. GU21

Mrs Sedgewick, Guildford. GU1

Once again Colin has done a fantastic job…..No cooking for a while!!

Mrs Sedgewick, Guildford. GU1

Mrs Greenhill, Old Woking. GU22

I am absolutely staggered at the standard of your work. I thought our oven was beyond help. Our cleaner had tried several times and nothing had worked. Having called you as a last hope I now look like I have a new oven! Amazing. Thank you so much. Would recommend to everyone.

Mrs Greenhill, Old Woking. GU22

Mrs Snowden, Walton On Thames. KT12

Colin always does a first rate job – my ovens and BBQ look brand new when the job is finished! Also our dogs really love him!!

Mrs Snowden, Walton On Thames. KT12

Mrs Kirk, New Haw. KT15

Really pleased with my oven clean, looks like new. Fantastic service.

Mrs Kirk, New Haw. KT15

Mrs Barnett, Woking. GU22

Happy with service. No strong chemicals, arrived on time and finished quickly.

Mrs Barnett, Woking. GU22

Mr John, Send. GU23

Very good, very efficient, very friendly and a clean oven x 2. Will use again!!

Mr John, Send. GU23

Mrs Dodd, Guildford. GU1

Wow! I am amazed at how great my oven looks. Thank you.

Mrs Dodd, Guildford. GU1

Mrs Raison, Horsell. GU21

Colin was a star- oven is like new.

Mrs Raison, Horsell. GU21

Mrs Raynes, Knaphill. GU21

Colin was absolutely lovely and polite regarding my filthy oven and hob! Will definitely be recommending OVENU and this particular technician. Thanks again.

Mrs Raynes, Knaphill. GU21

Miss Bethany Lee, Camberley. GU15

Working in the public sector, I am always on the look out for quality contractors, and have definitely struck gold with Colin, our local OVENU outfit. Consistently reliable, he does a very thorough and professional job on our hire barbecue. It is amazing the results we have had week after week from Colin and OVENU, and we intend to continue with the services for as long as we have barbecue for the public to hire. Very convenient, great results and value for money!

Miss Bethany Lee, Camberley. GU15

Mrs Jackson, Mayford. GU22

Excellent service. Great clean oven!

Mrs Jackson, Mayford. GU22

Mrs Kind, Alton. GU34

After having Colin round to clean my oven I am really impressed with the results. It has come up looking like new – fantastic! Colin was polite, friendly and left no mess at all. I have already recommended him to my friends.

Mrs Kind, Alton. GU34

Mrs Paget, Walton – on Thames. KT12

Absolutely fantastic service. My cooker looks new. Friendly, fast service.

Mrs Paget, Walton – on Thames. KT12

Mrs George, Shalford. GU4

What a fantastic result – brilliant service, quick and spotlessly clean. Many thanks.

Mrs George, Shalford. GU4

Mrs Stephen, Woking. GU21

Very efficient, works quicker with coffee. See you next year.

Mrs Stephen, Woking. GU21

Mrs Tayler, Knaphill. GU21

I would thoroughly recommend Colin to friends. He’s a very happy. personable person who represents your company well. He does a brilliant job and it’s nice to see the same face each time I use OVENU. Thank you.

Mrs Tayler, Knaphill. GU21

Mrs Sellers, Woking. GU21

Brilliant- Good. Thanks.

Mrs Sellers, Woking. GU21

Mr Denner, Woking. GU21

Excellent service! Thank you. My oven is as clean as a whistle!

Mr Denner, Woking. GU21

Mrs Triggs, Chobham. GU24

Brilliant! My oven looks like new. No mess – a clean sparkling oven and a clean tidy kitchen. Will definitely recommend OVENU.

Mrs Triggs, Chobham. GU24

Mrs Palmer, Send. GU23

Very good service. Would recommend to family and friends. Oven has never been cleaner.

Mrs Palmer, Send. GU23

Mrs Renuka, St Johns. GU21

Very impressed with how hard Colin worked! He is extremely efficient and does not cut corners. Will definitely use Colin again.

Mrs Renuka, St Johns. GU21

Barry, Chertsey. KT16

Thank you for making my disgrace of an oven look like a new one. Great service!

Barry, Chertsey. KT16

Mr Kent, West End. GU24

Colin did an outstanding and thorough job and I would thoroughly recommend the OVENU service!

Mr Kent, West End. GU24

Mr Whetton, Weybridge. KT13

Brilliant job! Colin gives a great service.

Mr Whetton, Weybridge. KT13

Mr Jones, Weybridge. KT13

Fantastic service. Ovens looked great look they were brand new. Even got a cup of coffee from Colin.Brilliant.

Mr Jones, Weybridge. KT13

Mrs Dunbar, Horsell. GU21

Brilliant service. Very impressed with how clean the oven is. Nice friendly man. Would recommend to friend.

Mrs Dunbar, Horsell. GU21

Mr Walker, Woking. GU21

Excellent job! Quick, very tidy. Colin really nice guy to chat with as well. Thanks loads.

Mr Walker, Woking. GU21

Mrs Ambler, Church Crookham. GU52

I have used OVENU numerous times in various properties. The standard of their oven clean is fantastic. I have tried other companies who promise to do it cheaper, but you only get what you pay for and have never found anyone who does it as well as OVENU. 

Mrs Ambler, Church Crookham. GU52

Mrs Munroe, Old Woking. GU22

I was delighted with my lovely oven when Colin had finished, it looked like new. Colin was very friendly and polite young man. Will use again.

Mrs Munroe, Old Woking. GU22

Mrs Hopper, Woodham. GU21

Thank you again for an efficient and friendly service. I will certainly be booking another visit in due course.

Mrs Hopper, Woodham. GU21

Mrs Newenham, Guildford. GU1

Another fab annual clean – Colin is always so polite and courteous. My oven is gleaming and sparkling. Long may it last!

Mrs Newenham, Guildford. GU1

Mrs Bond, West Byfleet. KT14

Fantastic service my oven looks brand new again!

Mrs Bond, West Byfleet. KT14

Mrs Zeff, Hersham. KT12

Colin has been absolutely wonderful – my oven is as good as new – my kitchen looks spotless and he is a charming man. I will recommend him to my friends. Many thanks.

Mrs Zeff, Hersham. KT12

Mrs Doherty, Woking. GU22

My oven looks like new again. Will use OVENU everytime. Thanks.

Mrs Doherty, Woking. GU22

Mrs. Fishwick , Woking. GU22 writes;

Fantastic job, oven spotless. Will be using you for future oven cleans. Many thanks.

Mrs. Fishwick , Woking. GU22 writes;

Mrs Dinshore, West Byfleet. KT14

Colin has cared for my oven, hob and extractor for some time now. He is extremely efficient and always pleasant and polite.

Mrs Dinshore, West Byfleet. KT14

Mrs Fay, Guildford. GU2

Wonderful clean oven, thank you. Colin, I will call you again.

Mrs Fay, Guildford. GU2

Tamsin Silvester, Horsell, Woking.

Colin, I just wanted to let you know that, based on the excellent service we have had from you on our cookers in the last 3 years I recommended OVENU to my Dad up North and he has just texted me to say how fantastic his cooker now looks and his hasn’t been cleaned for probably 10 years. Feel free to use this in your references. Best regards.

Tamsin Silvester, Horsell, Woking.

Miss Sylvester, Woking. GU21

Brilliant as always, friendly and helpful – will definitely keep returning to OVENU! Many thanks.

Miss Sylvester, Woking. GU21

Rachel, Addlestone. KT15

Colin was very friendly and professional and did a fantastic job. Thank you!

Rachel, Addlestone. KT15

Miss Digweed.

First class job with amazing results – It’s like a new oven! Thanks!

Miss Digweed.

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.